How to reduce emotional distance in the doctor-patient relationship in online communication?
In recent years, digital care has become an integral part of healthcare. On the one hand, it gives patients quick access to a doctor, on the other - it often raises concerns about the “dehumanization” of relations. Many specialists note that lack of physical presence, time constraints or technological barriers can deepen the emotional distance between doctor and patient. In this article, we look at practical ways in which, in everyday online work, a doctor can build empathy and reduce emotional distance in the relationship with the patient.