ASYNCHRONOUS CARE FOR CHRONIC PATIENTS

Healthcare that doesn’t end when the visit does

Smiling female doctor and businesswoman standing back to back, each holding a smartphone.Smiling female doctor and businesswoman standing back to back, each holding a smartphone.
What's new?
9 out of 10 physicians in our Multiple Sclerosis programme with Novartis recommended it to their colleagues.
Read the case study
THEY TRUST US:
MEET DOCTOR.ONE

One app for the patient, the doctor and the care team - at every stage of treatment

Chronic illness doesn't end at the appointment. Doctor.One extends care beyond the visit - giving clinicians control over treatment and patients continuous support throughout therapy.

Maciej Malenda - CEO & founder of Doctor.one

Treatment engagement apps give your patients a chatbot, an AI, a generic educational content, a random care coordinator. Someone or something that is not their trusted physician. 
We didn't. On Doctor.One your patient messages their actual treating healthcare professional. The one who prescribed the therapy.

Maciej Malenda
CEO & FOUNDER OF DOCTOR.ONE

Certified medical data security

Certified to ISO 27001 and GDPR standards with electronic patient records.

Patients feel cared for. They feel that someone is looking out for them. They feel that they are not left to fend for themselves.
Danuta
A NURSE FROM ONE OF THE DOCTOR.ONE PROGRAMS

3815 healthcare professionals

doctors across 20 specialties, nurses, physiotherapists, care coordinators and health educators are already using Doctor.One for chronic patient care in hospitals, clinics and patient support programmes.

250 patients. 13 minutes a day.

That's how long it takes a doctor supported by an educational nurse to manage an entire cohort of patients connected to their care team through Doctor.One.

88% of patients

better understand their condition & therapy.

81% of doctors

rate their care quality as better thanks to Doctor.One
Grzegorz Napiórkowski - 
obstetrician and gynecologist, perinatologist
I can respond right away when something concerning happens, ask for help, and clear up any doubts!
Magda - a patient from one of the Doctor.one programs
Magda
A PATIENT FROM ONE OF THE DOCTOR.ONE PROGRAMS
Two doctors in white coats and stethoscopes looking at their phones with thoughtful expressions in a hospital corridor.

For hospitals

Continuity of care after discharge

One secure channel instead of calls, SMS and uncontrolled contact. Less chaos for the team, better care for the patient.

 Learn more...
Person holding a smartphone displaying a chat in Doctor.one mobile app and a blister pack of orange capsules while sitting on a couch.

For pharma companies

Adherence and retention in treatments

The HCP-patient relationship is the most powerful adherence driver in medicine. We preserve it at scale within clinical workflows.

 Learn more...
Female doctor wearing glasses and white coat holding coffee cup and looking at a smartphone by a window.

For doctors & care team

Care between visits without burnout

One channel instead of SMS, calls and emails - with the full contact history in one place - under your control.

 Learn more...
Woman checking forehead of a sick child wrapped in a blanket on a couch.

For patients

Contact with your care team between visits

Message when something changes instead of waiting for the next appointment. Your own treating physician or team, not a bot or a hotline.

 Learn more...
Hospital
Pharma
Care teams
Patient
CARE TEAM
PATIENT
DOCTOR.ONE IN ACTION

Messaging

Direct message from patient to care team

Works like any messaging app patients send text, photos, or medical documents directly to the care team, so all communication is in one secure place instead of scattered across WhatsApp, SMS, and phone calls.

DOCTOR.ONE IN ACTION

Care pathway

A plan that prepares patients between appointments

Each patient follows step-by-step guidance, reminders, and educational content timed to their treatment stage so they arrive at appointments informed and with fewer redundant questions.

DOCTOR.ONE IN ACTION

Real-time interventions

Only medical questions reach the doctor

The doctor adjusts the treatment plan or issues a prescription based on what the patient reports so clinical decisions happen when they are needed, not at the next available slot.

DOCTOR.ONE IN ACTION

Care team

Only medical questions reach the doctor

Non-medical questions like education, lifestyle changes, medication timing, are handled by a nurse or coordinator, so the doctor's time is spent on decisions that require medical expertise.

DOCTOR.ONE IN ACTION

App support

Real person to help with the app

If anything in the app is unclear, a real person from the Doctor.One team is available to help by message, the same way as everything else.

DOCTOR.ONE IN ACTION

Messaging

Direct message to the doctor or care team

Works like any messaging app - patients send text, photos, or medical documents to the care team between visits, instead of calling or waiting for the next appointment.

DOCTOR.ONE IN ACTION

Care pathway

A plan for the whole therapy

Each patient receives step-by-step guidance, reminders, and educational content timed to their treatment stage, so they know what to do and when, without having to ask.

DOCTOR.ONE IN ACTION

Real-time interventions

Treatment adjusted when needed

The doctor adjusts the treatment plan or issues a prescription based on what the patient reports so interventions become more effective and relevant.

DOCTOR.ONE IN ACTION

Care team

Nurse or coordinator answers first

Non-medical questions like education, lifestyle changes, medication timing, are handled by a nurse or coordinator, so the doctor is contacted only when a medical decision is needed.

DOCTOR.ONE IN ACTION

App support

Real person to help with the app

If anything in the app is unclear, a real person from the Doctor.One team is available to help by message, the same way as everything else.

Messaging
Care pathway
Interventions
Care Team
App Support
Messaging
Care pathway
Interventions
Care Team
App Support
Doctor in white coat placing hand supportively on older woman's shoulder during consultation.
Proof that care goes beyond visits
443,432

micro-interactions

between healthcare professionals and their patients

SUPPORTED BY HCPs

4000

 

HCPs chose

 

Doctor.One before you

you asked them to

Doctor.One is a platform for ongoing medical care that provides patients with physician support, thereby increasing engagement, adherence to treatment recommendations, and the effectiveness of therapy.

Irina Mogilnaya-Wenglowska, M.D., Ph.D.
Irina Mogilnaya-Wenglowska

This is another way to improve my work. It’s a tool that lets me stay available at all times and decide for myself when to get in touch—it’s incredibly convenient!

Listed to the story
Joanna Leśnik , M.D.
Joanna Leśnik

I didn't have the energy to respond on Instagram anymore, because some people were posting about my personal life, and that got mixed in with messages from patients about their children (...), but here, it's all business.

Listed to the story
Agata Malenda, M.D., Ph.D.
Agata Malenda

For me, it’s a chance to treat more patients in less time! And the fact that I can just be at home (...).

Listed to the story
Joanna Gryglewicz, M.D.
Joanna Gryglewicz

It’s really great that the patient leaves—and I suggest this to them (...)—I want to take care of you, I need to know what will happen after the tests. But conventional medicine doesn’t provide that kind of information...

Listed to the story
Wojciech Lewandowski, M.D.
Wojciech Lewandowski

I have a few patients, and I work with them both in my office and on Doctor.One. There, we mainly clear up any misunderstandings or ambiguities and review test results...

Listed to the story
Grzegorz Napiórkowski, M.D.
Grzegorz Napiórkowski

The main advantage for me is that I can communicate with my patients all in one place. The primary channel is Dr. One, and if something doesn’t work out there, then they try something else...

Listed to the story
Magdalena
Magdalena

Because I’m always there—just one person—the patients have started to open up to me more. They’re no longer shy about sharing certain things or asking questions...

Listed to the story
Security standards
comparable to online banking
GDPR
compliant
ISO
compliant infrastructure
EU
All data stored in the EU