





Doctor.One is your secure and structured place on your phone to talk only to patients you know. As a result, you act in accordance with the guidelines set forth in Articles 8, 9, 10, 11, 40 for the provision of telemedicine services by the Commission on Medical Ethics of the Supreme Medical Council (NRL).
In the Doctor.One application, your patients' data are stored in accordance with the requirements of the Law on the Health Information System of April 28, 2011, as well as the Regulation of the Minister of Health of May 8, 2018 on the types of electronic
We wholeheartedly agree with you. Telemedicine should not be an alternative but a complement to in-person interactions with patients. In our view, it's not prescription machines but doctors who heal people.
That's why Doctor.One is neither commonly understood telemedicine nor a platform for randomly issuing prescriptions to unfamiliar patients. Our application serves as a supplement to in-person visits and is intended solely for communication with patients already known to the doctor.
Moreover, it's the doctor who decides:
- whether the patient's issue can be conveniently addressed through the in-app chat,
- whether there are sufficient indications to issue or renew a prescription,
- whether the patient's condition necessitates an in-person consultation.
We understand your concern. Historically, to provide patients with a sense of security, you may have had to compromise your free time and privacy. Most doctors who started with Doctor.One had the same concerns as you, so they gradually informed patients about the secure contact through the app. You can listen to their stories here.
At Doctor.One, there are no binding contracts or conditions. If you decide it's not the right solution for you, you can opt out at any time with just one click in the app. Your patient can also opt out at any time.
We understand! So far, SMS, WhatsApp, Messenger, or private email have been the only solutions for staying in touch with patients outside of in-person visits. However, these solutions also have legal downsides (which you can read about here).
To facilitate informing your patients about Doctor.One, you can:
- Use ready-made message templates and send them directly from the app,
- Utilize the link to your dedicated page, which you can copy into messages or emails,
- Share pre-made social media posts or order a free informational desk stand from us.