Definitions

To make it easier for you to understand and navigate through this document, we have explained below some of the terms we use most often:

Application - Doctor.One Patient application and Doctor.One. Physician application.
Aplikacja Doctor.One Lekarz – aplikacja mobilna “Doctor.One Lekarz”, dostępna do pobrania w sklepie Google Play i Apple App Store;
Aplikacja Hemo.One – aplikacja mobilna “Hemo.One”, dostępna do pobrania w sklepie Google Play i Apple App Store;
Specjalista – osoba wykonująca zawód medyczny, która utworzyła konto w Aplikacji Doctor.One Lekarz i korzysta z niej w celu kontaktu z Użytkownikami, w tym w szczególności lekarz rodzinny, pielęgniarka środowiskowa, lekarz hematolog lub pracownik apteki szpitalnej.
Użytkownicy – osoby, które korzystają z usług świadczonych drogą elektroniczną przez Doctor One, polegających na udostępnianiu Aplikacji Hemo.One.

Who are we and whose data do we process?

Data Controller:

visitors and users of the Website;
people who follow Doctor One's Facebook profile and interact with them;

pozyskanych w związku z korzystaniem z Aplikacji są:

Doctor One sp. z o.o. z siedzibą w Warszawie (00-843) przy ul. Rondo Daszyńskiego 2B. (dalej jako “Doctor One”, “my”, “nasze”, “nas”).Doctor One wyznaczyła Inspektora Ochrony Danych. Wszelkie zapytania, wnioski i skargi dotyczące przetwarzania danych osobowych przez Doctor One, prosimy kierować na adres e-mail: iod@doctor.one lub w formie pisemnej na adres naszej siedziby wskazany powyżej, z dopiskiem “RODO”oraz
Novo Nordisk Pharma sp. z o.o. z siedzibą w Warszawie (02-255) przy ul. Krakowiaków 46 (dalej jako “Novo Nordisk”). Novo Nordisk wyznaczyła Inspektora Ochrony Danych. Wszelkie zapytania, wnioski i skargi dotyczące przetwarzania danych osobowych przez Doctor One, prosimy kierować na adres e-mail: odoinfo@novonordisk.com lub w formie pisemnej na adres siedziby Novo Nordisk.

Współadministratorzy wspólnie ustalają warunki i zasady przetwarzania danych osobowych w aplikacji Hemo.One. Kontakt ze współadministratorami możliwy jest pod adresem iod@doctor.one lub w formie pisemnej na adres siedziby Doctor.One z dopiskiem “RODO”.

When and how do we obtain your data?

We obtain your personal information directly from you when:

We obtain your personal data from third parties when:

For what purpose and on what basis do we process your personal data?

We process personal data for the following purposes:

Persons visiting and using the Website:
1. Ensuring proper technical operation of the Service (Article 6(1)(f) of the RODO);
2. Profiling for the purpose of analyzing statistics on the use of the Service (Article 6(1)(f) of the RODO).
3. umożliwienie nam obrony przed ewentualnymi roszczeniami lub dochodzenie ewentualnych roszczeń (art. 6 ust. 1 lit. f RODO);

Providing your personal information is necessary to use the Service.

people who follow and interact with Doctor One's profiles on Facebook and LinkedIn:
1. To inform you about the services we provide and to build a positive image of Doctor One (Article 6(1)(f) of the DPA);
2. Responding to inquiries and comments received via social networks (Article 6(1)(f) RODO);
3. Implementation of health promotion tasks (Article 6(1)(f) RODO).

Due to the way the social networks we use work, providing your personal information is necessary to observe our profiles and respond to your inquiries and comments through these media.

W przypadku:

A) Specjalistów
1. przetwarzamy: imię i nazwisko, adres zamieszkania, adres email, informacje związane z prowadzoną praktyką takie jak np. numer prawa do wykonywania zawodu, informacje o specjalizacji i posiadanych tytułach naukowych;
B) Użytkowników:
1. przetwarzamy: imię, nazwisko, adres e-mail, numer telefonu, dane dotyczące zdrowia, których gromadzenie i przechowywanie w Aplikacji jest niezbędne do realizacji obowiązków wynikających z umowy o świadczenie usług drogą elektroniczną.

How long do we keep personal information?

Below you will learn how long we keep the acquired personal data, depending on the subjects and categories of data processed:

To whom may we disclose your personal information?

Below is a list of entities to which we may disclose your personal information:

Persons visiting and using the Website; Application Users:
1. provider of medical entity management services, i.e. Doctor One Ltd;
2. providers of IT services and systems, including analytics services and tools that we use to run the Service or maintain the Application and analyze its usage statistics;
people who follow and interact with Doctor One's profiles on Facebook and LinkedIn:
1. provider of medical entity management services, i.e. Doctor One Ltd;
2. social network operators;
3. entities to which we outsource the maintenance of our profiles on social networks;

Transfer of personal data to third countries (outside the European Economic Area)

As we use the services of Google Operations Ireland Limited (Google Workspace) and Strikingly, your personal data may be transferred by these entities outside the European Economic Area on the basis of standard contractual clauses (Article 46(2)(c) RODO). Any questions regarding the transfer of data outside the EEA should be addressed directly to these entities.

Your rights

In connection with our processing of your personal data, you have the right to:

Request access to and rectification of your personal data

At any time you have the right to access information about you and to have it corrected if it is incorrect.

deletion of the personal data we hold about you and the right to restrict its processing

Upon your request, we will delete data collected about you once the purpose for which the data was collected has been fulfilled. You have the right at any time to request that we delete data about you or restrict its processing.

Remember, however, that we must keep your personal data collected in connection with your use of medical services, processed as part of your medical records, for the period specified in the provisions of the Law on Patients' Rights and Patients' Ombudsman. During this period, we will not be able to fulfill your request to delete the data.

data portability

To the extent that personal data is processed by automated means for the performance of a contract (Article 6(1)(b) of the DPA) or on the basis of your consent (Article 6(1)(a) of the DPA, Article 9(2)(a) of the DPA), you have the right to receive from us personal data concerning you in a structured, commonly used machine-readable format, and you have the right to send this personal data to another controller without hindrance from us.

object to the processing of your data

To the extent that your personal data is processed for the legitimate interests of Doctor One (Article 6(1)(f) RODO), you have the right to object to the processing of your personal data.

lodge a complaint with a supervisory authority

If you believe that our processing of your personal data violates applicable data protection laws, you have the right to file a complaint with the supervisory authority, i.e. the President of the Office for Personal Data Protection in Warsaw.

withdraw consent to the processing of personal data

If we process personal data on the basis of your consent, you have the right to withdraw the consent you have given at any time, which does not affect the compatibility of the processing carried out on the basis of this consent before its withdrawal.

If you wish to exercise your rights, please contact us via email, at the Data Protection Officer's address: iod@doctor.one or in writing to our mailing address: Doctor One Polska Sp. z o.o., The Warsaw Hub, Rondo Daszyńskiego 2B, 00-843 Warsaw, marked "RODO".

Automated decision-making

We do not use any information provided by you for automated decision-making purposes.

Analytical and marketing tools

We and our business partners employ various solutions and tools used for analytics and marketing purposes. Below you will find basic information about these tools along with an indication of our platform (Service or Application) where we use them. For detailed information in this regard, please refer to the privacy policies of each partner.

Privacy Policy