Your hospital delivers
better outcomes when
care doesn't end at the visit
Professionals have a tool they want to use
your patient isn't left alone with questions
Chronic disease doesn't end at discharge. The cost to your hospital doesn't either.
Doctor.One replaces fragmented patient contact with one secure, auditable channel so your team works lighter and your hospital treats more patients, better.
Adopted by doctors. Trusted by patients. Valued by hospitals
At 11:00 p.m., my son had a fever of 39 degrees, and even after giving him medicine, his fever wouldn’t go down—I panicked and messaged the doctor, and got a reply within two minutes!
That’s when I realized how glad I was to have Doctor.One!
I can respond right away whensomething concerning happens.
Ask for help, clear up any doubts!
I hope that thanks to this app, and thanks to my contact with the doctor, my faith in the diet will return and that I’ll keep seeing results! (...) Because I’ve lost 20 kilos here!
A sore throat and a nagging cough that make it hard to function...
The thought of going to the clinic, or getting through on the phone, is terrifying. That’s when contacting through the app turned out to be the best and fastest option! Bad blood test results... I sent them over. The doctor interpreted them and recommended the treatment. Without leaving home! Those are the benefits of Doctor.One!
I know I’m not alone...
That someone will respond right away, help me.
I have someone to contact in an emergency or when I can’t handle the administrative tasks related to my treatment!
The nurses can reply to my questions at their convenience.
The videos they send me are also helpful!
I feel like I have someone to turn to ifI have any problems. My nurse sends melinks to various articles and interviewsabout MS, which helps me deepenmy understanding of my condition!
I had an important question about taking my daily medication...
I could have asked my doctor about it right away, but my appointment wasn’t for another month.
Since my doctor is available on the app frequently and regularly, I didn’t have to worry about a thing. I got an answer right away.
That’s why I have this doctor—because I trust him. I also know that any day, at anytime, I can reach out and that I’llget the help I need.
I have MS, but I had no idea that the symptoms could vary so much—I had another relapse, but I didn’t recognize it.
I asked a doctor through Doctor.One, who immediately identified the cause of my strange behavior and referred me for testing.
Now I know that a relapse can manifest in so many different ways!
If I have a question, I just send a message and get a reply—it’s so mucheasier to get in touch!
(...) It was a lifesaver for me that I could record my child’s cough, send it via the app, and she [the doctor] told me what to do based on that.
When I first got tested for rubella, one of the results was inconclusive. I sent the results through Doctor.One and asked for an interpretation. The doctor recommended a follow-up test, which confirmed that everything was fine. During your first pregnancy, this kind of ongoing communication and support are very important!
It’s easier to report a temporary health issue this way—it’s quick and convenient.
Otherwise, health issues might go unreported.
When my son had laryngitis and it struck in the middle of the night, I marked the message as urgent, and the doctor got in touch with us. He helped us very quickly.
He told us what to do without having to wait at the ER for hours!
I was in a situation where, at 10:00 p.m., I messaged Ms. Karolina to ask what to do because my fever wouldn’t go down...
It was really helpful that I could reach her at that hour; she helped me, gave me advice, and told me that I could combine acetaminophen with ibuprofen, because I didn’t know (...) that’s safe while breastfeeding.
Thanks to an educational program carried out in collaboration with Doctor.One, patients with multiple sclerosis who are receiving medication have gained essential knowledge and medical support. This has helped them fully engage in their treatment. We decided to partner with Doctor.One because of their deep understanding of needs and their unique ability to create synergy between the goals of the business, doctors, and patients.
The educational program we are implementing in partnership with Doctor.One addresses the needs of both doctors and patients—thanks to the mobile app, they can stay in regular contact outside of their standard three-monthly appointments. The rules are clearly defined: doctors do not need to provide their patients with additional contact information, and patients know when they can expect a response to their questions.
We support hospitals where care doesn't end at the visit
BETWEEN VISITS
Keeping patients in long-term treatment
HOSPITAL
Patients don't drop out of the program after a visit as they stay connected to the clinic. Your hospital retains more of the cohort it worked to enroll.PATIENT
Patients have a clear place to write when something's unclear. Knowing what to do next makes the plan easier to follow.CARE TEAM
The team supports patients between visits with structure - no personal phones or informal handoffs. Care continues without the back channels.
MONITORING
Catching problems before they become readmissions
HOSPITAL
The post-discharge window is where avoidable readmissions and ED bounce-backs come from. Doctor.One puts a clinician inside that window so issues get resolved before they cost your hospital a return visit.PATIENT
A new symptom, an unclear instruction, a missed dose - patients know where to message. They get a clinician's answer when it could still change the outcome.CARE TEAM
The team isn't reacting to a crisis after several missed calls or a return ED visit. They see the issue early, deal with it briefly, and don't carry it into the next appointment.
COLLABORATION
Coordinated cate
HOSPITAL
A doctor's time is the most expensive resource a hospital has. Doctor.One sends each patient message to the right person first: a nurse, a coordinator, a doctor when one is needed.PATIENT
The patient writes once and reaches the team. Routine matters are answered the same day, often by a nurse who knows the case.CARE TEAM
Nurses do nursing work. Coordinators do coordination. Doctors handle what needs a doctor. The scope is set in advance and it shows in the workload.
PATIENT ADOPTION
patient adoption rate. When the treating care team invites the patient to the app.
PATIENT EXPERIENCE
patient satisfaction score. Patients rate the app experience as highly supportive.
CLINICAL CONTROL
of doctors report better control. More timely interventions between visits improve disease management.
CLINICIAN USABILITY
HCP satisfaction score. Clinicians rate the app as highly usable in daily practice.
CARE CONTINUITY
of patients report better care quality. Patients feel care is more continuous, not “visit-to-visit”.
One channel for the patient.
Less coordination overhead for the team
A quick start that fits the workflow the team already has
A doctor, nurse, or coordinator invites the patient at the visit, at program enrollment, or at discharge. Contact moves into one secure channel from that moment on.
15 minutes
That's how long onboarding takes for the medical team to start using the app.
Patient communication runs on the team's schedule
The team handles patient messages in
scheduled rounds, not in the gaps between
consultations. Messages arrive in one place. Responses go out in defined windows. Clinicians keep control of their day instead of losing it to ad-hoc contact.
13 minutes per day
That's the average a doctor spends caring for around 250 patients through Doctor.One.
Doctors see the questions that need a clinical decision-making
A nurse, coordinator, or other team member handles routine questions like appointment dates, prescription refills, or education. The doctor sees the cases that need clinical judgment.
Up to 70%
of questions are handled by team members other than the doctor.
Fewer phone calls, fewer scattered contacts through different channels
The patient gets app access after a visit or after enrolling in a program. From that moment, contact with the team runs through one channel instead of reception, personal numbers, or a different system for each clinician.
83% of patients
join the app within 5 days of the invitation to the app.
A signal that arrives early changes the next decision
A symptom appears at home. A treatment question comes up between visits. The patient writes through the app. The clinician sees it before the next appointment, while there's still time to act.
88% of patients
report better quality of care with Doctor.One.
Hospitals keep more patients on the plan
Reminders, surveys, and next-step prompts go out through the app. The patient sees what's expected and when. The work of holding patients to the plan stops being a phone-call problem.
71% of patients
use the app every month.
4000
medical staff
have chosen to use
Doctor.One
This is another way to improve my work. It’s a tool that lets me stay available at all times and decide for myself when to get in touch—it’s incredibly convenient!
I didn't have the energy to respond on Instagram anymore, because some people were posting about my personal life, and that got mixed in with messages from patients about their children (...), but here, it's all business.
For me, it’s a chance to treat more patients in less time! And the fact that I can just be at home (...).
It’s really great that the patient leaves—and I suggest this to them (...)—I want to take care of you, I need to know what will happen after the tests. But conventional medicine doesn’t provide that kind of information...
I have a few patients, and I work with them both in my office and on Doctor.One. There, we mainly clear up any misunderstandings or ambiguities and review test results...
The main advantage for me is that I can communicate with my patients all in one place. The primary channel is Dr. One, and if something doesn’t work out there, then they try something else...
Because I’m always there—just one person—the patients have started to open up to me more. They’re no longer shy about sharing certain things or asking questions...
From decision to running care without a heavy implementation
NO HEAVY IT SETUP
No hospital system integration required.
TEAM ONBOARDING IN <10 MINUTES
Your team can start using the app in minutes.
EASY TO SCALE
The same app can support more departments, teams, and patients.
UNDER YOUR HOSPITAL BRAND
The app can run under your organization’s brand.
FULL SUPPORT
Our team provides continuous support to the care team and patients.
START WITH ONE WARD
Begin with one clinic, program, or care pathway, then expand.
