The only patient app where
the
physician
nurse
care team
care coordinator
health educator
is still present
Treatment engagement apps give your patients a chatbot, an AI, a generic educational content, a random care coordinator.
Someone or something that is not their trusted physician.
We didn't.
On Doctor.One your patient messages their actual treating healthcare professional.
The one who prescribed the therapy.
The one they trust.
The one whose name makes them open the app.
The HCP-patient relationship is the most powerful adherence driver in medicine. We are the only app that preserved it at scale within clinical workflows, without burning out the healthcare professional.
Start-up Challenge Winner:
Health at European Economic Congress
HIMSS Lisbon Central & Eastern Europe's only nominee for Best Digital Health Startup Pitch
Most Promising Polish Startups
(EU Startups)
What changes when
the trusted
physician
nurse
care team
care coordinator
health educator
is in the loop
GOOD START
Patients initiate the treatment successfully
PHARMA
Higher uptake because enrolment comes from the prescribing clinician, not a generic program.PATIENT
After prescription, patients get a guided support for first dose questions.Healthcare Proffesional
One invite through the app at prescription. Care starts immediately.
ADHERENCE
Pacjenci pozostają na terapii dłużej
PHARMA
Lower drop-outs because issues are solved just in time between visits, not at the next appointment.PATIENT
Side effects, missed steps, doubts get caught early and handled in time so they don’t turn into a dropout.Healthcare Proffesional
A short daily window to act fast and resolve issues in time, without extra visit or workload.
FULL DOSE
Patients reach target dose
PHARMA
Dose progression accelerates because titration decisions happen between visits, not weeks later.PATIENT
Patients raise concerns in the moment and get guidance before they pause, quit, or self-adjust the dose.Healthcare Proffesional
A decision that used to wait six weeks can happen in 48 hours improving the HCPs clinical decision making.
At 11:00 p.m., my son had a fever of 39 degrees, and even after giving him medicine, his fever wouldn’t go down—I panicked and messaged the doctor, and got a reply within two minutes!
That’s when I realized how glad I was to have Doctor.One!
I can respond right away whensomething concerning happens.
Ask for help, clear up any doubts!
I hope that thanks to this app, and thanks to my contact with the doctor, my faith in the diet will return and that I’ll keep seeing results! (...) Because I’ve lost 20 kilos here!
A sore throat and a nagging cough that make it hard to function...
The thought of going to the clinic, or getting through on the phone, is terrifying. That’s when contacting through the app turned out to be the best and fastest option! Bad blood test results... I sent them over. The doctor interpreted them and recommended the treatment. Without leaving home! Those are the benefits of Doctor.One!
I know I’m not alone...
That someone will respond right away, help me.
I have someone to contact in an emergency or when I can’t handle the administrative tasks related to my treatment!
The nurses can reply to my questions at their convenience.
The videos they send me are also helpful!
I feel like I have someone to turn to ifI have any problems. My nurse sends melinks to various articles and interviewsabout MS, which helps me deepenmy understanding of my condition!
I had an important question about taking my daily medication...
I could have asked my doctor about it right away, but my appointment wasn’t for another month.
Since my doctor is available on the app frequently and regularly, I didn’t have to worry about a thing. I got an answer right away.
That’s why I have this doctor—because I trust him. I also know that any day, at anytime, I can reach out and that I’llget the help I need.
I have MS, but I had no idea that the symptoms could vary so much—I had another relapse, but I didn’t recognize it.
I asked a doctor through Doctor.One, who immediately identified the cause of my strange behavior and referred me for testing.
Now I know that a relapse can manifest in so many different ways!
If I have a question, I just send a message and get a reply—it’s so mucheasier to get in touch!
(...) It was a lifesaver for me that I could record my child’s cough, send it via the app, and she [the doctor] told me what to do based on that.
When I first got tested for rubella, one of the results was inconclusive. I sent the results through Doctor.One and asked for an interpretation. The doctor recommended a follow-up test, which confirmed that everything was fine. During your first pregnancy, this kind of ongoing communication and support are very important!
It’s easier to report a temporary health issue this way—it’s quick and convenient.
Otherwise, health issues might go unreported.
When my son had laryngitis and it struck in the middle of the night, I marked the message as urgent, and the doctor got in touch with us. He helped us very quickly.
He told us what to do without having to wait at the ER for hours!
I was in a situation where, at 10:00 p.m., I messaged Ms. Karolina to ask what to do because my fever wouldn’t go down...
It was really helpful that I could reach her at that hour; she helped me, gave me advice, and told me that I could combine acetaminophen with ibuprofen, because I didn’t know (...) that’s safe while breastfeeding.
Thanks to an educational program carried out in collaboration with Doctor.One, patients with multiple sclerosis who are receiving medication have gained essential knowledge and medical support. This has helped them fully engage in their treatment. We decided to partner with Doctor.One because of their deep understanding of needs and their unique ability to create synergy between the goals of the business, doctors, and patients.
The educational program we are implementing in partnership with Doctor.One addresses the needs of both doctors and patients—thanks to the mobile app, they can stay in regular contact outside of their standard three-monthly appointments. The rules are clearly defined: doctors do not need to provide their patients with additional contact information, and patients know when they can expect a response to their questions.
Doctor.One closes the gap between prescription and persistence
Experience powered by Doctor.One that keeps patients connected to their care team between visits.
Enrol at prescription
HCP invites the patient in 3 clicks and stays in control of who’s enrolled. The care thread starts immediately.
81% of physicians
report better control over disease management thanks to Doctor.One.6
Care between visits
HCP acts in time on side effects, doubts, and dose questions without adding visits, and with predictable workload.
13 minutes/day
is enough to care for ~250 patients.5
Keep treatment on track
HCP gets decision-ready updates and alerts when clinical action is needed so delays or no-shows don’t turn into drop-off.
81% of physicians
report better control over disease management thanks to Doctor.One.6
Enrol at prescription
Patient installs the app, onboards within 3 minutes and starts a direct line to the trusted HCP or care team.
83% of patients
enrol in the app within the first 5 days after invite.5
Support between visits
Patient gets just-in-time support at the highest drop-off moments (first dose, side effects, dose changes) without waiting for the next visit.
8 x more interactions
between patients and treating care team as compared to visits.5
Keep treatment on track
Patient stays supported by the same care team throughout therapy, so missed or delayed visits don’t become drop-off.
Ongoing low-effort messaging
with trusted care team supports behavior change and improves adherence.1, 2, 3, 4
micro-interactions
between healthcare professionals and their patients
PATIENT ADOPTION
patient adoption rate. When the treating care team invites the patient to the app.
PATIENT EXPERIENCE
patient satisfaction score. Patients rate the app experience as highly supportive.
CLINICAL CONTROL
of doctors report better control. More timely interventions between visits improve disease management.
CLINICIAN USABILITY
HCP satisfaction score. Clinicians rate the app as highly usable in daily practice.
CARE CONTINUITY
of patients report better care quality. Patients feel care is more continuous, not “visit-to-visit”.
4000
HCPs chose
Doctor.One before you
asked them to
This is another way to improve my work. It’s a tool that lets me stay available at all times and decide for myself when to get in touch—it’s incredibly convenient!
I didn't have the energy to respond on Instagram anymore, because some people were posting about my personal life, and that got mixed in with messages from patients about their children (...), but here, it's all business.
For me, it’s a chance to treat more patients in less time! And the fact that I can just be at home (...).
It’s really great that the patient leaves—and I suggest this to them (...)—I want to take care of you, I need to know what will happen after the tests. But conventional medicine doesn’t provide that kind of information...
I have a few patients, and I work with them both in my office and on Doctor.One. There, we mainly clear up any misunderstandings or ambiguities and review test results...
The main advantage for me is that I can communicate with my patients all in one place. The primary channel is Dr. One, and if something doesn’t work out there, then they try something else...
Because I’m always there—just one person—the patients have started to open up to me more. They’re no longer shy about sharing certain things or asking questions...
Between visits is where therapy is lost... or saved
Without doctor.one
With doctor.one
initiation
First-dose questions (technique, contraindications, early side effects) have no clinician to answer in time.
Early months
AI scripts or “contact your doctor” but titration and side-effect decisions wait for the next visit, when the clinical moment has already passed.
maintenance
Reminders and tracking but without clinician follow-up, early warning signals stay unaddressed so patients get lost and quietly disengage.
initiation
The HCP invites the patient at prescription - first-dose questions get a clinical answer in time, not a generic tip.
maintenance
Light check-ins keep the care team informed; the physician is alerted when action is needed so patients stay supported without extra workload.
UTRZYMANIE TERAPII
Krótkie check-iny informują zespół medyczny na bieżąco. Lekarz dostaje powiadomienie, gdy potrzebna jest interwencja
bez dodatkowego obciążenia pracą.
From contract to first patient in weeks
Zero IT
No IT development required on your side
Instant start
HCP setup in under 10 minutes
Full scale
No limits on patients or healthcare professionals
Your brand
White-label or in-app branded - ready from day one
Full support
HCP and patient support fully managed by the Doctor.One team
Versatility
Any therapeutic area, no redesign required
